Shipping Information
Shipping Information
We ship worldwide and take great care to get your Velora order to you quickly and safely.
🚚 Processing Time
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.
📦 Shipping Times
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| United States | 7–15 business days | 5–8 business days |
| United Kingdom / EU | 10–20 business days | 7–12 business days |
| Canada / Australia | 10–20 business days | 7–12 business days |
| Rest of World | 14–25 business days | 10–18 business days |
🆓 Free Shipping
Enjoy free standard shipping on all orders over $50 USD.
🔍 Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number. Tracking updates may take 48–72 hours to appear in the carrier system.
🌍 International Shipping
We ship to 200+ countries. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
📬 Lost or Delayed Packages
If your package has not arrived within the estimated timeframe, please contact us at support@velorahome.live and we will resolve it promptly.